Before you start looking for the latest and greatest cellular device out there you will need to sit down and evaluate what type of wireless features and services you need.  Items on your evaluation list should be your budget, how many phones you need, home coverage area, minutes of usage per month, texting, picture messaging, email, web usage, etc.  Once you have established your list then you are ready to head to the web or shopping centers to secret shop the stores. One thing to keep in mind today is that for most of the major carriers out there the coverage and quality of calls are getting very simular but you will want to investigate as to which one has the best coverage in your area. Also make sure that you will be getting the "personal touch" in case you have any phone or service issues.